Privacy Policy

Last Updated: October 24, 2024

1. Identification of Data Controller

This privacy policy outlines how ApexInspect (operated by Apex Safety KK, and referred to as "we", "our", or "us") handles user personal information collected through our official digital platform leadessay.sbs. As the controller of personal information, we conform to local legal structures including the Japanese Act on the Protection of Personal Information (APPI) under the oversight of the Personal Information Protection Commission (PPC) Japan.

Contact Email: [email protected]

2. Scope of Data Policy

This document applies to all digital visitors, real estate representatives, and structural engineering managers using leadessay.sbs. It establishes our practices regarding the acquisition, processing, archival, and protection of user-provided information.

3. Information We Collect

We process three main categories of details:

Direct Form Inputs: Name, professional email address, client phone numbers, estimated building age, structural unit counts, and customized text requests.
Automated Diagnostic Information: IP configurations, device hardware types, active browser configurations, historical session paths, localized times, and cookie-based identifiers.
Third-Party Analytics: Web metrics gathered from privacy-compliant analytical integrations following our custom Consent Mode protocols.

4. Processing Intent and Legal Grounding

We organize our processing metrics according to strict APPI regulatory pillars. Please refer to our detailed matrix below:

Processing Purpose	Associated Data Elements	Legal Grounding (APPI / GDPR Equivalent)
Managing inspection estimates	Client name, business email, contact phone	Contractual necessity (Pre-contract evaluation)
Improving analytics metrics	Anonymized IP tracks, browser details	Legitimate interest with explicit consent override
Asset hazard safety alerts	Registered operational email addresses	Explicit consent (Opt-in marketing controls)

5. Cookie Frameworks & Consent Mode

We incorporate Google Consent Mode v2. By default, all non-essential metrics (analytics and advertising integrations) are blocked (status: "denied") until you make your choice. You can adjust your consent profiles anytime using our persistent configuration portal in the website footer.

6. Data Transfer and Third-Party Access

We do not lease, trade, or sell consumer data directories. We only deliver structural records to authorized cloud providers or specialized engineering analysts supporting diagnostic operations, governed strictly by standard contractual safeguards.

7. International Storage

All gathered structural and personal files are archived securely inside professional Japanese data hubs or recognized regional cloud environments with equivalent high security protections.

8. User Protection Rights

You have the right to request access to, correction of, or deletion of your personal records. Under APPI guidelines, any request for disclosure or deletion will be completed securely. Please contact our data compliance coordinator directly via [email protected].

Additionally, you hold the right to file formal complaints regarding personal records handling directly with the Personal Information Protection Commission (PPC) of Japan.

9. Children's Protection Rights

We strictly evaluate commercial residential assets and do not intentionally collect details from minors under the age of 15. If such records are found, they will be deleted immediately.